Privacy Policy
Last updated: 12-30-2024
This Privacy Policy describes how Super Smash LLC (“Super Smash,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [Insert Website URL] (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.
By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, operational requirements, legal obligations, or other reasons. We will post updates on the Site with a revised “Last Updated” date.
How We Collect and Use Your Personal Information
We collect personal information to provide and improve our Services. This includes:
• Communicating with you.
• Processing payments, orders, and returns.
• Complying with legal requirements.
• Protecting our users, services, and intellectual property.
What Personal Information We Collect
Information You Provide
We collect information you directly submit, such as:
• Contact Information: Name, address, phone number, email.
• Order Information: Billing/shipping address, order details, payment confirmation.
• Account Information: Username, password, security questions.
• Shopping Behavior: Items viewed, added to the cart, or wishlisted.
• Customer Support Details: Information you provide in communications with us.
Cookies and Usage Data
We collect information automatically through cookies and similar technologies, such as:
• Device Details: IP address, browser, operating system.
• Usage Data: How you interact with our Site and Services.
Third-Party Sources
We may collect information from:
• Vendors supporting our Site (e.g., Shopify).
• Payment processors managing your transactions.
• Advertising platforms (e.g., Google, Meta).
How We Use Your Information
• Providing Services: Processing orders, creating accounts, and enabling returns/exchanges.
• Marketing and Advertising: Sending promotional materials and tailoring ads to your interests.
• Security and Fraud Prevention: Monitoring accounts and transactions for suspicious activity.
Cookies
We use cookies to enhance your experience and collect usage data. You can manage cookie settings through your browser. Blocking cookies may impact Site functionality.
How We Share Your Information
We may share your personal information with:
• Vendors: IT support, payment processors, fulfillment services.
• Business Partners: Advertising platforms and analytics providers.
• Affiliates: Members of our corporate group.
User-Generated Content
If you post reviews or other content, it may be visible to others. We are not responsible for the privacy or security of such publicly shared information.
Children’s Data
Our Services are not intended for children under 16. If you believe a child has provided personal information, contact us at info@bigpouches.com.
Security and Retention of Information
We implement reasonable measures to protect your data, but no system is completely secure. We retain your information only as long as necessary to fulfill our business and legal obligations.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request access to the information we have about you.
• Delete: Request deletion of your data.
• Correct: Request corrections to inaccurate information.
• Portability: Request a copy of your data.
• Opt-Out: Opt-out of targeted advertising or data sharing.
• Restrict Processing: Limit how we process your data.
• Withdraw Consent: Revoke consent for data processing.
To exercise these rights, contact us at info@bigpouches.com.
Complaints
If you have complaints about our data practices, contact us at info@bigpouches.com. If unsatisfied, you may escalate your complaint to a local data protection authority.
International Users
If you access our Services outside the United States, your data may be transferred internationally. We rely on standard contractual clauses or other safeguards for such transfers.
Contact Information
If you have any questions about this Privacy Policy, contact us at:
• Email: info@bigpouches.com
• Address: 5331 Derry Ave, Suite J, Agoura Hills, CA 91301, United States